Recovery by email
On the official Roblox login page, select Forgot Password or Username? and indicate the address that is linked to your account. Enter exactly the saved version of the address. Open the received email and select Reset Password. If there are several accounts associated with an address, carefully select the one you need. When an email does not arrive for several minutes, check your spam folder. Create a new password on the Roblox page, and not in a message to an unfamiliar user.
When to use the phone
If your email is not linked, but your phone number is specified, open the Phone tab in account recovery. Check the country code and number, then follow the verification: Roblox sends a six-digit code. If you have multiple accounts, you will need to select yours again. Do not post the code and new password in the comments. If the phone has not been linked in advance, entering an arbitrary number does not prove ownership of the old account.
No email or phone
The regular form will not be able to reset your password without linked contacts. Open official Roblox support and describe the login problem. Support requires confirmation of account ownership before resetting or changing information; successful recovery is not guaranteed. Collect your own account information and respond only through the official channel. This guide does not suggest bypassing owner verification.
How to check the result
After recovery, make sure that you are logged into the correct profile: compare the username and familiar history. Use a new unique password and check your contact linking; Roblox recommends an additional two-step verification. If access remains incomplete, please record the exact step and error message for support. The account cannot be considered restored just because the email has arrived: the verification ends with a successful login to your profile.
Sources and checks
Guides are automatically translated from Russian; interface labels may differ. The Russian edition is the original.