First collect the signs
Check to see if the game closes immediately, hangs on the splash screen, or doesn't create a window at all. Check the game page and its system requirements, as well as developer messages about the current update. Restart the store client and computer. If the crash started after the mod, temporarily return to a clean configuration, saving your settings and progress.
Check the installation
Use the built-in file scan of Steam or Epic Games Launcher. Check your available space: the update may require more space than the download size. Get the video card driver from the manufacturer's website. Install additional components through the game distribution or official sources, and not through sites with separate DLLs.
When to contact support
If the error is reproduced after basic checks, prepare the processor and GPU model, system version, error log and reproduction steps. Indicate whether the installation was clean. Do not publish personal files or access keys with logs. Reinstalling the system is usually a big first step when the problem only affects one game.
Sources and checks
Guides are automatically translated from Russian; interface labels may differ. The Russian edition is the original.