Dune: Awakening hotfix 1.5.3.7 addresses two specific cases of players getting stuck. Applying it requires a client download.
One fix concerns an antenna stay near the Atreides Residency in Arrakeen, where characters could become trapped. The other addresses the Unstuck button sometimes failing to free players in Arrakeen and Harko Village. Restart the Steam client if the download does not appear automatically, the developer advises. These notes do not claim to resolve every stuck location across the game. The accompanying statement that servers would return shortly describes the situation when the announcement was posted, rather than providing a current uptime check. The team directs players to official Steam discussions or Discord for known issues.